iN2 ARTICLES
Content about loyalty, sales, automation, and artificial intelligence. Explore ideas, criteria, and applications for your company's operations.
Sales and automation
If your e-commerce struggles with low conversion and cart abandonment, you probably already noticed that traditional channels don’t deliver consistent results. Slow responses and l…
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AI and WhatsApp
If your WhatsApp customer service is slow, with clients waiting for answers or facing confusing menus, this scenario is more common than it seems. Many companies reach this point b…
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Sales and automation
1. Loss of Sales Due to Low Conversion: The Real Problem Did you know that most e-commerce stores lose up to 70% of potential sales due to cart abandonment? Low conversion in recov…
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AI and WhatsApp
Direct answer: In 2026, AI agents like Whatsplaid outperform traditional chatbots and human support on WhatsApp, delivering instant responses, real scalability, and operational sim…
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Sales and automation
If your e-commerce suffers from a high cart abandonment rate and takes too long to recover those sales, you are not alone. The delay in outreach and choosing the wrong recovery cha…
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Loyalty and retention
The Real Problem: Low Repurchase and Inefficient Retention in Retail Retail managers face a critical challenge: customer repurchase is not growing at the rate necessary to sustain …
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Sales and automation
Sales Automation via WhatsApp in 2026 Loss of Sales due to Low Conversion: The Real Problem If your company still relies solely on email marketing, generic chatbots, or manual serv…
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Loyalty and retention
Why does low automation hinder loyalty in retail? Retail managers face a critical problem: loyalty systems that require constant manual operation and fragmented communication do no…
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AI and WhatsApp
The AI agent with humanized service on WhatsApp is a direct evolution of traditional chatbots. It is a system capable of understanding messages, interpreting intent, and responding…
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Loyalty and retention
You will see below a comparison between some of the main customer loyalty platforms available in Latin America, analyzed based on criteria such as ease of use, implementation time,…
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Loyalty and retention
Many companies implement cashback with the intention of selling more, but end up increasing operational costs without realizing it. The problem isn’t with cashback itself, but with…
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Loyalty and retention
Drops in performance in loyalty programs are more common than they seem. Even well-structured initiatives can lose traction over time, whether due to changes in consumer behavior, …
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