Whatsplaid

AI ASSISTANT FOR WHATSAPP

Serve customers and drive sales with AI on WhatsApp.

Whatsplaid uses your company's information to answer questions, qualify opportunities, and support purchasing during the conversation. Integrations connect the assistant to the data needed to act.

Get to know Whatsplaid

Responses with the context of your company.

Catalogs, policies, documents and service information help the assistant respond with context. Guided setup allows defining objectives, conversational tone and features for sales or support.

Explore the assistant

A conversation can resolve doubts and generate opportunities.

The assistant combines the conversation history, the company knowledge base, and connected resources. The company chooses what it can do and when the team should take over.

  1. 01 / CONTEXT

    Understand the request.

    The message and history guide the assistant's next step.

  2. 02 / INFORMATION

    Check the sources.

    Company information, products and orders support the responses.

  3. 03 / ACTION

    Advance customer service.

    Qualify a lead, recommend products, or help assemble a cart.

  4. 04 / CONTINUITY

    Preserve the context.

    Conversations, leads and requests are available for tracking.

Help the customer choose and continue the purchase.

With the e-commerce connected, the assistant checks the catalog, recommends items, and organizes product selection during the conversation. When the integration allows, it generates a checkout link to complete the purchase.

  • Query for available products and variations
  • Cart built during the conversation
  • Order inquiry to support after-sales
AI-ASSISTED SALES01 / PURCHASE
FROM INTEREST TO CHOICEThe catalog participates in the conversation.
CONSULTATIONRelevant productsThe assistant uses data from the connected catalog.
CHOOSEOrganized cartItems, variations and quantities defined with the client.
NEXT STEPCheckout or continuation of purchase, depending on the integration.
Conceptual visualization of assisted purchase. Features vary depending on the integration and plan.
CONVERSATIONS WITH CONTINUITY02 / OPERATION
INFORMATION THAT REMAINS USEFULInterest becomes a lead. The request gains context.
01
Qualified leadsData collected according to the company’s questions.
02
Organized supportTickets with summary, category and priority, when configured.
03
Team with a track recordConversation monitoring and AI pause control.
Less scattered information. More context to continue the service.
Conceptual visualization of operational features; does not reproduce a product screen.

Organize what arrives via WhatsApp.

The assistant collects information from interested parties and can forward leads to the CRM. In support, it gathers the context of the request. The team monitors conversations, takes over service, and pauses the AI when necessary.

Learn about Whatsplaid features

Connect the assistant to the operation's information.

Files and Google Sheets feed the knowledge base. Integrations with e-commerce allow querying catalog and orders, while connections with CRM and webhooks support sending opportunities. The guided setup helps choose and test features before activating the assistant.

See features and integrations

Discover what your assistant can do.

Discover the possibilities for service, sales, and support and see how to configure Whatsplaid for your company.

Go to Whatsplaid