LOYALTY FOR PHYSICAL AND ONLINE STORES

Turn purchases into new sales.

Smartbis connects sales to cashback, points and rewards programs. Rules, notifications via WhatsApp or email, redemptions and tracking help keep the relationship active after purchase.

Meet Smartbis

Benefits, communication and redemptions in the same program.

Smartbis links the program rule to communication and benefit usage. The store can notify the customer via WhatsApp or e-mail, offer its own digital experience, and track redemptions. The channels and features enabled depend on each operation's configuration.

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From sales to customer communication.

After the sale is registered, the program may generate a benefit and communicate it through the configured channels. Access to the portal is not required in this flow.

  1. 01 / SALES

    The sale is recorded.

    By integration, API, import, or team registration, according to the operation.

  2. 02 / RULE

    The benefit is calculated.

    Cashback, points, coupons, and vouchers follow the program rules.

  3. 03 / COMMUNICATION

    The customer receives the notice.

    Notifications and offers may be sent via WhatsApp or email when those channels are configured.

  4. 04 / RESULT

    The relationship continues.

    The use of benefits and new purchases help measure recurrence.

See the details on the Smartbis website

The next sale begins after the purchase.

With sales connected to Smartbis, the program rules generate benefits and initiate communication with the customer. The store keeps the relationship active without creating a campaign for each purchase.

  • Cashback, points, coupons and vouchers according to the store's rules
  • Notifications via WhatsApp or email when configured
  • In-store and online store sales in the same program
POST-PURCHASE AUTOMATION01 / ACTIVATION
CONNECTED SALESA purchase can initiate the next contact.
01 / RULESBenefit generatedCashback, points, coupon or voucher
02 / MESSAGEInformed customerWhatsApp or email, when configured
RESULT FOR THE STOREActive relationship after the sale.
Automations depend on the configured integrations and channels.
PROGRAM VISIBILITY02 / ANALYSIS
FROM THE FIRST PURCHASE TO THE NEXTSee what happens after the benefit is granted.
01
Registered salesSource of benefits in the program
02
Benefits usedCashback, points and rewards in use
03
Returning customersPurchase history and recurrence
Program data to guide the next actions.
Conceptual indicators, without simulated data or results.

Track what brings the customer back.

Smartbis aggregates purchase, benefits and redemption data to show how the program is being used. Reports and customer history help identify recurrence and adjust future actions.

See how Smartbis works

Connect the program to your operation's channels.

Sales can be recorded via integration, API, import, or by the team, depending on configuration. The company can also communicate benefits via WhatsApp or email when those channels are active. The availability of each connection depends on the systems used.

View Smartbis integrations

Discover how Smartbis can work in your operation.

Discover loyalty possibilities, explore integrations, and choose how to get started on the platform's website.

Go to Smartbis